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SERVICES
User friendly
Quick and easy to implement and accessible to users (for maintenance, production, storage, retail, top-level management…)
Technical Support
A 100% dedicated support team / help desk who achieved a satisfaction rate of nearly 90% in response times, friendliness and efficiency (ISO 9001:2008)
Experience
Over 30 years of know-how and experience in industrial maintenance in small, medium and large factories in dozens of different industries
PREVENTIVE
MANAGEMENT
FOR SERVICES PROVIDERS
Topmaint is a software used by dozens of maintenance services companies: maintenance services to buildings, industrial maintenance, specialised maintenance workshops (aircraft maintenance), repair shops of all kinds, and others.
Main Features
Management of the client’s equipment pool, technical forms and documents
Management of preventive maintenance for clients
Planning with automatic alerts, using a drag and drop-style calendar
Maintenance requests (made by clients) met with Corrective Job Orders (Maintenance) with constant feedback of the request status
Full maintenance history (per equipment, by location, cost centre, etc.)
Weekly, monthly, quarterly (etc.) analyses and reports to show clients
Maintenance indicators (MTTR, MTBF, MWT, …) and KPI customised by the user
WEB access for:
Technicians to easily report the work done, allocated to them by the manager
The customer to consult their own information recorded in the software
Main Advantages
O Topmaint allows maintenance managers:
To save a lot of time with quick access to all the information of its customers’ equipment in each of its facilities: datasheets, documentation, planned work, maintenance history, parts used, etc.
The timely planning of maintenance work and thus increase the availability of its customers’ equipment and increase the productivity of their maintenance teams on the ground
To quickly respond to maintenance requests by customers and ensure that response times are measured and are within what was contracted with the client (SLAs);
To accumulate maintenance history and produce information that allows the customer himself to make better technical decisions that reduce their costs and increase equipment efficiency in facilities
To produce monthly or quarterly reports that add value: providing analysis, indicators, trends and suggestions for improvement to the customer
The timely planning of parts necessary for maintenance, ensuring their availability in stock and automatic alerts should more need to be bought, avoiding delays in work due to stock shortages
WORLDWIDE COMPANIES TRUST
TOPMAINT SOFTWARE
All of SG Services’ technical information and all information on maintenance jobs carried out at our clients is recorded in TOPMAINT. The system is very easy to use and simple to manage
Antonio Castillo
CMMS HELPDESK, S.G.SERVICES - ANGOLA
Since Topmaint’s implementation that this tool has been an excellent tool to support the maintenance management of our client’s ships. Without this software, we wouldn’t have reached today’s high levels of operability
António Santos
Superintendent, SCMA - SOCIEDADE
PORTUGUESA DE CONSULTORES MARÍTIMOS
Overall, the software is really good and easy to use. We had very good on site support from Topmaint’s Consultants, they are very competent, they know the system very well and know exactly what they are doing
Simon Beck
Business Development Manager, S.G.SERVICES - ANGOLA