Defining A Value Stream
- A series of steps that must be performed in the proper sequence to create value for a customer
- The complete value stream includes information flow and product or material flow
- The value stream includes all steps; value-added and non value-added
Why Value Stream Map?
- Helps you visualize more than just the process level
- Allows you to see the sources of waste
- Define key leverage points for improvements
- Displays linkage between information and material flow
- Admin processes may show linkage between information flow and the actions that result from the information flow
Use the VSM to Identify Waste
